Christmas is a great time of the year for most high street stores but it can be a nightmare for we grumpies.This morning for instance i bought two dvd's of the same title for family Christmas presents.When i got home i had a look at the discs which i always do when buying from HMV. Both to my annoyance but not to my surprise were covered in finger prints.
Arriving back at the shop to change the said items i was served by a young assistant, probably a Christmas relief worker as i havent seen her before.I asked her to examine the dvd's which she did, "just one or two finger marks that's all" she said.The items are new i assume? I said,if so they should not have paw marks or any other blemishes on them!" "Have you tried cleaning them with a cloth? she replied. We sell them downstairs in the other department" "Strangely enough, i chipped in. When buying your dvd's i didnt know i had to purchase a cleaning kit in order for them to be an exceptable Christmas gift.There is no mention of this in your tv ads!"
